Last updated: [Month Year]. This page explains what personal data we collect, why, and how we protect it.
Noorsafa Ltd ("we", "us", "our") operates this website and our online Quran and Islamic learning services. Our registered office address is published on our Contact Us page. If you have any questions about this policy, you can reach us there.
When you book a trial or enrol in a course, we collect information such as the student's name and age, a parent or guardian's name where applicable, contact details (phone number, WhatsApp number and email address), preferred class times and time zone, course and teacher preferences, and payment information processed by our third-party payment providers. Our website may also collect basic technical data such as browser type and pages visited, to help us maintain and improve the site.
We use your information to schedule and deliver classes, match you with a suitable teacher, send class reminders and monthly progress reports, process payments for paid plans, respond to enquiries submitted through our contact and trial forms, and improve our courses and website. We do not use student or parent information for any purpose beyond delivering and improving our services.
Many of our students are children. Accounts and bookings are made by a parent or guardian, who provides consent for their child's participation and data collection. Parents may request access to, correction of, or deletion of their child's information at any time by contacting their coordinator.
We share information only where necessary: with the teacher assigned to your classes, with payment processors to handle billing securely, and with service providers who help us run the website and communications (such as video-call platforms). We do not sell personal information to third parties.
We retain student and contact information for as long as your account is active, and for a reasonable period afterward to comply with our legal, accounting and record-keeping obligations. You may request earlier deletion, subject to any records we are legally required to keep.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse, including secure handling of payment details by our third-party payment providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website may use basic cookies or similar technologies to remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some website functionality.
Depending on where you live, you may have rights to access, correct, or request deletion of your personal information, and to object to or restrict certain uses of it. To exercise any of these rights, please contact us via our Contact Us page.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Material changes will be communicated to active students where practicable, and the "last updated" date above will always reflect the most recent version.
If you have questions about this Privacy Policy or how we handle your data, please reach out via our Contact Us page, by phone or WhatsApp, or by email using the details published there.
